Welcome to Honda of Middleburg Heights!

Megan is hands down the best person in ur service department. She goes above and beyond w her customer service and making sure everything is correct =) 5 gold stars 🌟

Matthew Sorma friendly and informative. Got me a great deal. Thank you.

Very nice and professional. Felt comfortable talking with him. Did not feel pressured. Sales person was Mark Boehm.

Quick, easy and very simple is how describe my buying experience with Mo Alfar @ Honda of Middleburg Heights. Highly recommend

Always in good hands with Bri and the entire staff at Honda of Middleburg Heights Service Center and Dealership

I live equidistant to two Honda service centers but I prefer the Middleburg location because the staff is great. Ashely has been great and I will come again in the future.

Had a great experience with Kaleb while I was purchasing a vehicle wonderful time stop in and ask for him he will fix you up. Thank you Kaleb.

This review is for Megan. Megan gets 5 stars. Only Megan lol.

Kaleb, was great and he delivered on our new to us 2012 honda odyssey

I had a fantastic experience buying my car at Honda of Middleburg Heights thanks to Kaleb. I came in on a tight time crunch knowing what I wanted, and he was an absolute straight shooter who worked hard to find the right car and the right deal for me. He was understanding, easy to work with, and paid close attention to every detail to make sure everything went smoothly. It was truly great one-on-one personal care from start to finish. I highly recommend asking for Kaleb, and I will definitely be coming back to see him the next time I'm ready to upgrade! Great Experience! 💯

Great experience very professional and easy transition into the new car. Mohammad alfar does exceptional work he’s the man to ask for !

I had a great experience. Mohammad Alfar made everything easy and no stress at all. I highly recommend.

I purchased my car from this dealership and I prefer that they service the vehicle, I have been satisfied with the quality of service and everyone I have dealt with.

It was wonderful service from the time I drove my car in. We were met by Johnson Liang and he took great care of us from the get go. He showed us what was needed to be done to my car as shown on the codes listed in their system, explained everything in such a nice and polite way and answered all my many questions so knowledgeably, professionally and patiently. Never made me feel stupid or that I was bothering him. Even when I had a technical question halfway through, about the things they were doing, he walked me almost to where the mechanic was servicing my car (close enough to see what the mechanic was doing but not all the way there for safety and liability reason, I think) and pointed out what was being done in response to my questions. When I had a question for the lane service manager, Tamer Abudayeh, he too was very gracious and kind to me. Johnson and Tamer made me feel like I was a VIP customer. The service did not take too long even though it was very busy. There were employees stationed everywhere waiting to help the next customer and it felt very organized. Even the lane service manager Tamer was out in the garage where you drop your car off, helping his staff making sure everything was running smoothly. I felt very assured everything was done efficiently/correctly and that my car was in good hands. I know I can get cheaper services at some mom and pop place but I cannot be sure if those other places would be doing it right without taking shortcuts so I would definitely like to go back to this dealership at Middleburgh Heights again. Even when you call in, the receptionists are always sooooo nice and I spoke to Amber today and she was very nice. And, when I bought my Honda there 7 months ago, I had the best experience and never felt like I was being scammed like how I felt at other dealerships and felt like here, I got a good deal. Or how about a a few months after I bought the SUV, there was a system update that needed done at the dealership and I had to bring the car in and again white glove treatment and because the service was going to be more than 3 hours they had a staff member drive me home in a new Honda Pilot and pick me up to get my SUV. My reviews are honest ones and I feel that when people do well and go above and beyond, credit should be given where it is due, not just the complaints.

Bradley was outstanding! He was efficient, kind, knowledgeable and compassionate. A credit to your company.