I bought my car here and come here for all my routine service. I appreciate the expertise of the service staff and always have my questions answered.

Zack Stokes was awesome! Zack reached out to me the very next morning after I inquired the night before about a CRV Hybrid and trading in my vehicle. He provided me a complete video walk through on the vehicle of interested and showed me all the features. When I called Zack that afternoon he made himself available to again show me in person all of the features of the CRV and allowed me to test drive not just the CRV, but the Ridgeline as well. When I first arrived Zack took my trade in vehicle to be appraised, everything was completed in a timely manner . Zack took the time after I purchased my new vehicle to again show me all features and assisted me on setting up my new car so I was ready to hit the road running. Thank you so much Zack Stokes for being so professional and sharing all of you knowledge regarding my new vehicle. Zack goes above and beyond for his customers, which was very refreshing and made the car buying process stress free.

Great experience. Moe was sending messages with car updates. After a couple of weeks, the car came in and Moe texted and sent video immediately.

Ahead hussein was a great help

Service representative was very good at keeping me updated on the issue they were trying to solve. Even though my issue was very rare they were able to share what had happened and fixed the CRV asap. I trust their service and will come back on future service appointments.

Hasn is a great man he know how to handle the customer I will come back again

I had the pleasure of working with Alex at Honda of Middleburg Heights and I am beyond happy with my experience. Alex was very welcoming, friendly, knowledgeable and worked very efficiently. Alex was patient with me and gladly answered any questions I had. Aside from a great salesman, they are also a very clean location with a great variety of vehicles to choose from. Everyone was in great spirits and made me feel very comfortable. I am happy with my new car thanks to this great team!

Good salesmanship. Was honest and not a pushy salesman. Well done

Great customer service, beautiful facility and they inform you all the way about your repairs. Did not feel at all any mistrust. Dave and Megan were great and extremely welcoming and nice.

Took my CRV in for the tire pump recall! They completed the required replacement within an hour! They even ran my SUV through the car wash when finished! I was also informed about another recall I needed done but it would take all day and they had no loaners to give so I decided to wait until a later date! They did offer to take me home and pick me up when the vehicle was done but I had things I needed to get done for the day so I decided to wait! The service advisor was very friendly and helpful! This was my first visit to the Service Department and I can say that I was very pleased at the way they took care of my vehicle!

Such an incredible service department! They were able to book me same day, called to let me know that they received my towed-in car, were in constant communication with me, sent detailed inspection results with video, and even shuttled me back to pick up the car when they were done. And the whole time, I wasn't pressured into purchasing anything. Once this car is paid off, I know where I'm going for my next one!

Thank you Tim!! It was a pleasure doing business with you. You were kind, polite and great to deal with!!

(Translated by Google) Thank you Alfar (Original) Thanks Mo Alfar