Customer Testimonials

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Google Apr 29, 2025

Great experience! Highly recommend Shawn.

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Google Apr 28, 2025

I had a wonderful experience leading my 2025 Honda civic hatchback from Honda of middleburg heights. Tony M. Helped me immensely in getting the deal I wanted

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Google Apr 26, 2025

Tony explained things about the car well and very thorough and friendly Great job

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Google Apr 26, 2025

Amazing customer service and very honest.

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Google Apr 26, 2025

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Google Apr 26, 2025

Denise helped me out a jam when I was traveling from out of town, hit something in the road, and needed a new wheel/tire ASAP. She took care of me and I was able to make it back home on time.

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Google Apr 25, 2025

Lance Still did a great job helping us. First time getting a full EV car and he helped answer all questions we had

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Google Apr 25, 2025

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Google Apr 24, 2025

Bradley did a great job of getting my CRV serviced and the two recalls completed.

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Google Apr 23, 2025

I needed a headlight replacement while out of town. Was able to drive in for immediate service while I waited. David at the service desk was very personable and helpful

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Google Apr 23, 2025

We had Remesi Perez as our sales associate. He was very knowledgeable and pleasant to work with. We highly recommend him as the sales associate of choice. We had our eye on a Honda Pilot Sport which was just off of a lease. Remesi went above and beyond to make sure we had first choice in purchasing the vehicle, which we did purchase it.

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Google Apr 23, 2025

Tim was fantastic. He was so patient with me, as I wasn't sure what the best options were for my lease trade in. He truly dedicated so much time making sure I was comfortable in my new vehicle and well as with the financing. I appreciate the service.

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Google Apr 23, 2025

Bradley was great to work with - very thorough and appreciate is honesty!

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Google Apr 23, 2025

Went in with no idea what I wanted. Lance Still was absolutely wonderful. So helpful and knowledgeable about each car! Ended up with a 2025 HR-V and I love it!

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Google Apr 23, 2025

Abe was very accommodating And patient with my wife and I. We were satisfied with the transaction- he answered all of our questions.

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Google Apr 22, 2025

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Google Apr 22, 2025

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Google Apr 22, 2025

My son is working with Lance and he has been great so far so good Really appreciate him working with D’Andre on this 🚘

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Google Apr 22, 2025

Shawn and the entire sales staff was great!

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Google Apr 22, 2025

Great car buying experience. Tim made the process easy and the paperwork was as quick as I have ever done. They listened to my needs and did everything they could to hit my target. I’m very satisfied with my car and my experience.

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Google Apr 21, 2025

My son and I had the pleasure of working with Zack during our car search process. Zack was excellent to work with! Highly recommend seeking him out if you are looking to purchase a vehicle.

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Google Apr 20, 2025

Best experience ever! First time buying my own vehicle and Tim King made it super easy, and NOT complicated!!!!

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Google Apr 19, 2025

Remesi was knowledgeable and very easy to work with. He made our purchase seamless and without any hassles. I would highly recommend him!!!

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Google Apr 19, 2025

Had a good experience with Middleburg Hts Honda dealership. Lance was my sales guy. The whole team was honesty great and very helpful. They offer me a fair trade off deal with my vehicle that had high mileage and was able to meet my needs for my new monthly payment to stay under an affordable price.

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Google Apr 19, 2025

Shelby was awesome! She made our transaction smooth and easy!

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Google Apr 19, 2025

Shelby was a great salesperson. After I came and found out the car that I wanted was sold the night before I was devastated but then Shelby helped me find a car that was the closest to it , if not even better. She was very kind and helpful . She cared about what exactly I wanted and took note of want I didn’t want. I would definitely recommend coming to this dealership.

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Google Apr 19, 2025

Zack Stokes was as professional and honest as they get.

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Google Apr 19, 2025

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Google Apr 18, 2025

Tim was wonderful! Our experience was fantastic!

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Google Apr 18, 2025

Tim was outstanding !! We had a great experience !

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Google Apr 18, 2025

The best place I went to buy my Honda civic LX at last. Sale agent Sum was really nice person and he help us a lot to the process. Really thankfull you Sum. I can rate Sum sum 10/10. Thank you middleburg heights Honda.

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Google Apr 18, 2025

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Google Apr 18, 2025

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Google Apr 18, 2025

Excellent experience all around

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Google Apr 18, 2025

My experience with Tre at Honda Middleburg hts was great and would highly recommend him to help you pick the best car that suits your needs and help with adjusting your budget in order to be comfortable in the payments and for sure to be comfortable in your new honda… Thanks Tre and Honda

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Google Apr 18, 2025

Great, quick service. Did exactly what I needed.

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Google Apr 17, 2025

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Google Apr 17, 2025

Great service very organized too ! Thanks Samantha!!

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Google Apr 16, 2025

Sum was a great sales person. Absolutely no pressure sales here. Mike Lesko explaned all the options available and handled all the paperwork. Other team members were so polite and very helpful. I have purchased several vehicles from here and would do it again.

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Google Apr 16, 2025

Good & very helpful.

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Google Apr 15, 2025

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Google Apr 15, 2025

Remesi Perez was our sales associate, and he did a fantastic job of helping us with all aspects of our purchase of a 2025 CR-V EX. Thanks again to Remesi!

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Google Apr 15, 2025

Evan was an awesome salesman - super helpful and was very easy to work with. I was very specific as to what I wanted, and he didn't try to sell me something I didn't want, or put me in a vehicle that didn't have what I wanted - I hope I didn't annoy him too much because I was pretty particular and stubborn about what I wanted! 🙂 I will recommend Evan without hesitation to anyone I know who might want to get a Honda - I am completely in love with mine!! Thank you again Evan!!

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Google Apr 15, 2025

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Google Apr 14, 2025

Great experience. Isaiah was great to work with.

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Google Apr 14, 2025

Remesi was patient and knowledgeable and made my buying experience quick, easy, and stress free. Very happy with my new Honda, would definitely recommend Remesi and the whole team at Honda of Middleburg Heights.

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Google Apr 14, 2025

Brian was very thorough and was not pushy at all in the sale of a 2015 Dodge Caravan. The van is in very good shape and had low mileage as well. The only thing I disagree with is adding the Nitrogen package for $459 without asking if I want that package.

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Google Apr 14, 2025

The service team was friendly, knowledgeable and efficient. They processed my vehicle quickly and got it back to the service technician. They replaced the recall part very quickly. Extremely happy with the service. I would highly recommend them to work on my vehicle again.

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Google Apr 14, 2025

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Google Apr 14, 2025

Tim King helped me in leasing my new car - my prior lease was ending and Tim was very helpful and patient with me while I chose a vehicle for my new lease. I’ve been dealing with Honda of Middleburg Heights for many years starting when they were doing business as Sunnyside Honda. I’ve always been satisfied with both sales and service.

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Google Apr 13, 2025

I went there to buy myself a new vehicle. They actually took the time to look at my trade and they gave me a very fair offer. I went to another Honda dealer in Elyria and they never even looked at my car and offered me a very low offer. That was not how I was treated here. I think you should check this place out. Asked for Sean. Good kid, excellent salesman.

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Google Apr 13, 2025

I had a chunk of metal in my tire. I was able to get a same day appointment and my truck was done within 45 mins of my arrival. I'm very happy with the same day appt. and timely service.

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Google Apr 13, 2025

Very professional and friendly. Knowledgeable staff. Did not feel pressured.

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Google Apr 13, 2025

Oil change was completed in time alloted.

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Google Apr 13, 2025

I was hesitant to come here since this was no longer Sunnyside Honda. I highly recommend Lance Still. I was not pressured to buy, Lance took the time to go over all the new technology during the test drive. Super impressed how thorough he was throughout the whole process. Thank you! Jeremy

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Google Apr 12, 2025

Tre was a great guy to work with on my new car purchase.

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Google Apr 12, 2025

Thanks to Zach for finding the CR-V I really wanted! I love it. I highly recommend Honda of Middleburg Hts.

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Google Apr 12, 2025

I think they did a good job. Things too a little long, but they are building a new dealership and my salesman is still learning! I really liked the used car manager and thought he was fair and kind. They are trying to get a new detail team on so I didn’t mind having to send the car back for a touch up. It was ready. Like I said, only complaint was that I had a scheduled delivery and it did take 2 hours. An hour to get into finance, as it seemed like they were treating it as a ...

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Google Apr 12, 2025

First time customer. Quick scheduling. Fast friendly service. Pleased with the outcome. I’m not used to my car not being washed after a service but that’s the only disappointment.

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Google Apr 12, 2025

Honestly, I never thought I would own a Honda. The experience I had with Tim, Javier, and Jamie was an absolute amazing experience. I felt like the were family. Love ❤️ the Honda of Middleburg Heights Ohio! Thank you all for working with me financially and personally. I appreciate you all! I am grateful and blessed to be part of the Honda family! Big Hugs Elizabeth

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Google Apr 12, 2025

Excellent service Shawn Cabell! Thanks for everything especially the trade in $$, appreciate the honesty. Not easy to find in Lorain County so drove out here, worth every mile.

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Google Apr 12, 2025

Very nice. Samantha went out of her way to help me and print off suggestions for me!

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Google Apr 12, 2025

Shawn Cabell sold us our new Honda and provided professional service and answered all our questions with great detail.

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Google Apr 12, 2025

Great experience at this location everything went well and fast.Price was great too

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Google Apr 12, 2025

Always a pleasure doing business with Honda of Middleburg hts. service center. Everyone is so pleasant and friendly. Samantha and Denise were very sweet. Thank you guys

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Google Apr 12, 2025

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Google Apr 12, 2025

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Google Apr 12, 2025

Great service and value. Will definitely go back next time I need a car.

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Google Apr 12, 2025

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Google Apr 12, 2025

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Google Apr 12, 2025

They took good care of me and my vehicle in a timely manner and put my mind at ease.

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Google Apr 12, 2025

My experience at Honda Middleburg Heights was very good Bradley did a good job of getting my car in and getting what I asked for taking care of. I will continue bringing my car there for a service when needed and oil changes

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Google Apr 12, 2025

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Google Apr 12, 2025

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Google Apr 12, 2025

Great and fast !

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Google Apr 12, 2025

Work done in a timely manner

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Google Apr 12, 2025

My experience with this dealer was very good. It was not high pressure to purchase. Very friendly.

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Google Apr 12, 2025

Samantha was great. Friendly and professional service all the way!

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Google Apr 12, 2025

By far the best car experience ever! I honestly thought I will be looking for a vehicle for days and they exceeded all my expectations! My salesman Shawn was the best. Highly recommend Honda in Middleburg Hts, you won’t be disappointed!

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Google Apr 12, 2025

I went to Honda of Middleburg Hts, to check out a CRV. I was so pleased with working with Brian & Mike! They were very helpful on explaining everything about the car & services available for it. I was very pleased with the time spent there & did not feel any pressure on added all kinds of plans. After working with them I did purchase a CRV, so happy! I wish I could give them more than 5 stars, well deserved!!

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Google Apr 12, 2025

This dealership seemed to be filled with professionals. I started my car shopping journey online. I sent email vehicle inquiries to several dealerships. Remesi is the only salesman that took the time to respond with a video introduction and a live 360 degree video with the care in question. No other shop put forth that effort. Most of the responses were robo emails. I also really appreciate that the cars listed online from Honda of Middleburg Hts actually exist. Several dealership actively list cars that don’t exist, but they list them to draw customers in on lies then miraculously the ...

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Google Apr 12, 2025

Lance was awesome and very knowledgeable to work with!

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Google Apr 11, 2025

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Google Apr 11, 2025

Tim King was excellent!! I highly recommend going to see him if you are looking for a vehicle.

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Google Apr 11, 2025

Zack Stokes went above and beyond to assure we received the exact vehicle that we wanted. He then took extra time to explain many of the key features. We are very pleased with his work and the vehicle he helped us purchase.

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Google Apr 11, 2025

Shoutout to Burt & Remesi! These two truly came through for me when I needed help the most. My tire blew out on 71, and I barely made it to the dealership—riding on the rim—after service hours. I was stressed and unsure of what to do next, but Burt and Remesi didn’t hesitate. Even though the service department was closed, they kindly put my spare on for me. Their kindness and generosity meant the world to me, and I honestly don’t know what I would’ve done without them. I’m forever grateful!

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Google Apr 11, 2025

Jamie is extremely helpful and customer focused

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Google Apr 10, 2025

I purchased my 2024 Honda CVR at this location back in 2023 and took it back to get its second oil change. I worked with Samantha at the front desk, who was kind & friendly while explaining to me the updates needed on my car. Highly recommend going to this Honda for all your maintenance needs!

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Google Apr 9, 2025

shawn was a great salesman! he helped us get a great deal on our honda

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Google Apr 8, 2025

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Google Apr 8, 2025

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Google Apr 7, 2025

Isaiah was my salesperson. He was knowledgeable and personable...and not pushy. Good experience.

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Google Apr 6, 2025

Lance, and everyone, at Honda of Middleburg Heights was amazing to work with! We were very well taken care of. We are so glad we purchased our new car there!

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Google Apr 5, 2025

Tre was a great salesman. He was very knowledgeable and helpful. He made the buying experience easy. After some negotiation back and forth, we came to a price and trade that was satisfactory to all parties. We would consider Honda of Middleburg in the future.

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Google Apr 4, 2025

What a great experience with everyone at Middleburg Heights Honda! Shawn Cabell was the best! We’ll be back!!

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Google Apr 4, 2025

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Google Apr 4, 2025

Zach was my salesperson. Saw him three times before I decided to buy the 2025 Honda pilot. He Took time to explain how all the systems work on the new car. I bought several new cars in the past 65 years. This purchase was the easiest .

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Google Apr 4, 2025

The way the sales team Zack Stokes & Tyler Thorton in finance all treated me so great , it was amazing ! I was so excited to get my new car and they all shared my excitement with me , even though they do this daily. I will always refer family and friends here! Thank you Honda team!!

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Google Apr 3, 2025

Zachary was great! I came in just expecting to test drive some new cars and see my options, ended up leaving in a brand new lease. Relatively quick and easy and I’m very happy with my car. Thanks again, Zachary!

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Google Apr 2, 2025


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