Customer Testimonials

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Google Nov 27, 2022

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Google Nov 27, 2022

Lee Prokes was awesome to work with. He listened to exactly what I wanted and he got the job done!

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Google Nov 27, 2022

Great service! They are fast and friendly…

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Google Nov 26, 2022

Laura is great! She is a wonderful service advisor & makes everything easy!

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Google Nov 26, 2022

Great car buying experience. Able to test drive and leave a deposit until we were able to secure financing. Great customer service. Go see Katie!

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Google Nov 26, 2022

Super great service, everyone was super caring and nice!

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Google Nov 24, 2022

Very nice service it feels like my car is a new car. They even washed my car! 🙂

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Google Nov 23, 2022

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Google Nov 23, 2022

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Google Nov 23, 2022

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Google Nov 23, 2022

Prompt friendly service. Attention to detail. Laura pleasant and professional.

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Google Nov 23, 2022

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Google Nov 22, 2022

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Google Nov 22, 2022

I am always treated so kindly when I drop off my car for service. From leasing my vehicles to having oil changes, Honda of Middleburg Heights has always been 10/10 for me!

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Google Nov 21, 2022

Best place to you looking buy cars. I want to thank Andy for all help.

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Google Nov 20, 2022

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Google Nov 20, 2022

Our salesmen Shawn was great!

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Google Nov 20, 2022

The best people ever

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Google Nov 20, 2022

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Google Nov 19, 2022

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Google Nov 19, 2022

Very thorough

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Google Nov 18, 2022

Great service when buying new car at Honda of Middleburg Hts with Shawn Cabell. He was professional and made the process easy and enjoyable. Love my new HRV!

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Google Nov 18, 2022

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Google Nov 18, 2022

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Google Nov 16, 2022

Always enjoy the service team. They also have great vehicles for sale, new and used. Check them out!! I love my 2022 Civic SI

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Google Nov 15, 2022

They went above and beyond to make us feel comfortable! Frank and Andrew were amazing!

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Google Nov 13, 2022

The service and sales team at Honda of Middle Heights was excellent. They were knowledgeable and answered all my of questions thoroughly. They never rushed me and allowed me to consider my options without pressure. They exceed my expectations and now have a customer for life. Shawn and Dane went out of there way to provide me with an exceptional buying experience. They actively listen to my families transportation needs and sold us the perfect car for my family. Could not be satisfied with our new vehicle and our positive car buying experience.

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Google Nov 13, 2022

Performed warranty replacement of engine start stop button. Very pleased with service performed. Service advisor was very pleasant and helpful. Great dealership.

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Google Nov 13, 2022

Everything about the buying experience was great. Issa and Mariah do a wonderful job. It was greatly appreciated after such a negative experience at another dealership. Thanks again!

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Google Nov 13, 2022

Swapped out driver’s side mirror and adjusted wiper arm control. Everything works great now.

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Google Nov 13, 2022

Quick efficient and got me in and iut of service quickly

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Google Nov 13, 2022

Super service and sales staff. Very easy to purchase and drive away with a new car today. Thank you Fred Turner for making it a pleasant experience purchasing our 2023 Honda CRV.

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Google Nov 12, 2022

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Google Nov 12, 2022

Joe Fox took my car in to service for my maintenance immediately when I arrived. He is professional and informative. Waiting area is pleasant. Overall great experience!

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Google Nov 12, 2022

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Google Nov 11, 2022

I thought the service was organized.

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Google Nov 10, 2022

Mike Phelps was awesome! I got a flat tire of course at the most inconvenient time of my life (when I needed my car the absolute most) and Honda in Middleburg Heights were able to get me in so quick and fix it! When I got there it was already pretty late in the work day but Mike was still more than happy to help take care of me! A stressful situation turned into a quick fix for them. Thank you so much to Mike Phelps and the Honda team!

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Google Nov 10, 2022

Very professional also service was done in a timely manner would strongly recommend 👏

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Google Nov 10, 2022

Marla handled the sale of my car to me. She was personable and professional in every way. She answered all of my questions, explained everything to me about the transaction, and made sure I felt very pleased with the car I was getting. She made all of my family members feel very much part of the process and was very gracious to each of them. I couldn't have had a better experience at a dealership than I did with Marla. Great service!

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Google Nov 10, 2022

I had tires that needed replacement under warranty and they took care of me.

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Google Nov 9, 2022

I had scratches on my rims repaired. They look like new. Dakota was very professional and my car was ready when promised.

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Google Nov 7, 2022

Lee and Fred were extremely helpful and one of the best experience I have had car shopping. They walked me through the entire process and were so patient and kind!

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Google Nov 7, 2022

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Google Nov 6, 2022

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Google Nov 6, 2022

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Google Nov 4, 2022

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Google Nov 4, 2022

Passenger Seat Belt had a small piece of a stick-(kind of weird) I work with Joe he was very polite and understanding and then when Service was done he came to tell me the bad news that it was going to cost me something I totally understand and the price was very reasonable I would give Joe 10 stars or whatever the number is that you can give someone at Sunnyside Honda he was outstanding and he’s an asset to your company Jacqueline

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Google Nov 3, 2022

Always excellent service

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Google Nov 2, 2022

Great service and follow up. Answered all my questions

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Google Nov 2, 2022

We were having difficulties with the insurance company of the semi truck that hit us, but the folks at Honda of Middleburg Heights, especially Nautica Zitiello, helped us set up a financing plan that would work while we wait for our long-overdue insurance settlement to arrive. Very understanding, courteous, and willing to put in lots of extra effort to send us away with a great used car and smiles on our faces! Thanks to Roger, Ray, and of course to Nautica!

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Google Nov 2, 2022

I feel I got a fair price without the dreaded “Dealer adjustment” cost added to the MSRP. Nautica, my salesperson, was helpful, and answered all my questions.

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Google Nov 1, 2022

Laura Flick is the best. Honda is lucky to have her.

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Google Nov 1, 2022

The service is efficient . The service department is clean and I enjoyed a cup of coffee and a peaceful wait.

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Google Nov 1, 2022

Bought car

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Google Oct 31, 2022

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Google Oct 31, 2022

Wonderful experience and first time customer at Honda of Middleburgh height’s! Had previously dealt with another Honda dealership for my last 3 Hondas. They could not get me at a price I was comfortable with so I called and meet with Shawn Cabell. He was super professional and helpful with everything! For being such a young salesman he really knew the business and was a pleasure to deal with! Very happy and highly recommended!

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Google Oct 30, 2022

Mike at the service desk was awesome, very respectful and did business with a smile. He asked me why did I think I needed a wheel alignment then showed me on the computer what my alignment looked like. It was great service and they even refilled the hot cocoa and made me a cup when I told them the hot cocoa was not right…..lol

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Google Oct 29, 2022

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Google Oct 29, 2022

The dealer did what was necessary to get things where I was comfortable making the purchase

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Google Oct 29, 2022

Fast turn around. Great place to work while I wait.

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Google Oct 27, 2022

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Google Oct 27, 2022

Mike Phelps did a great job

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Google Oct 27, 2022

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Google Oct 26, 2022

My car needed a software update. Dave Richardson took care of me quickly and professionally.

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Google Oct 23, 2022

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Google Oct 23, 2022

Excellent

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Google Oct 22, 2022

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Google Oct 22, 2022

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Google Oct 21, 2022

My sales man Tyler was great to work with. I had some delays in getting my car, and ge was very accommodating. Very knowledgable.

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Google Oct 20, 2022

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Google Oct 19, 2022

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Google Oct 19, 2022

(Translated by Google) Very friendly very fast service without any problem as soon as the car arrived they called me and without them be sure if I came back they did not keep it for me I really recommend them ask for Fred very friendly (Original) Muy amigables el servicio muy rapido sin ningun problema tan pronto el carro llego me llamaron y sin ellos estar seguros si yo volviabo no me lo guardaron realmente los recomiendo pregunte por Fred muy amigable

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Google Oct 19, 2022

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Google Oct 19, 2022

Everyone we worked with from the moment we walked in was very friendly and helpful. We didn’t feel pressured. It was a wonderful and easy experience purchasing a car.

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Google Oct 17, 2022

Good Service and Good Sales Department. We serviced our previous Odyssey here for the past year, and always had a great experience. We just recently turned in our Odyssey and got a new Pilot. Sales Department worked with us professionally, respectfully, and efficiently, and we got a great deal on our new Lease.

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Google Oct 17, 2022

I have been using Sunnyside for 3 years and was so sad when they sold the dealership. I will say I was very surprised and happy with my visit to this dealership under new management. Everyone was very friendly and a lot of the same people are still employed there. I will be continuing my routine maintenance here!

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Google Oct 17, 2022

I purchased a new Honda CRV hybrid and I am happy with my purchase Luke was the salesman and he was very courteous and helpful ,he kept me informed throughout the process Mariah from the finance department was also very nice to work with I recommend going to Honda of Middleburg Heights if your looking to purchase a new Honda they have a great team there to work with

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Google Oct 15, 2022

Great customer service.

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Google Oct 15, 2022

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Google Oct 15, 2022

Honda Middleburg heights did a great job with my crv! Service with Bob Stainbrook and Advisor Mike Phelps did an amazing job helping me out. Thanks for quick and easy service!

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Google Oct 14, 2022

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Google Oct 14, 2022

The best place around. Thank you very much!

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Google Oct 14, 2022

Katie was GREAT! Very kind and worked well with us. Brandon the finance guy was great and personable too!

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Google Oct 13, 2022

I think they do a great job at maintaining and repairing my car without pressuring me to make unwanted repairs. They advise you of what they believe to be necessary work and allow you to decide what you would like done. The prices are higher than average except the quality of work is worth it knowing my Honda Civic is maintained and repaired correctly without having to have follow up service for a botched job.

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Google Oct 13, 2022

We traveled from florida to Cleveland, had a tire blowout that we were afraid might have caused some engine damage. Dakota was able to squeeze us in, enabling us to continue our travels with confidence that there were no problems

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Google Oct 13, 2022

I dropped my CRV off for routine maintenance. My service advisor, Dave, let me know what time it would be finished. They ended up finishing a little sooner than expected which was awesome and everything is working great as usual!

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Google Oct 13, 2022

Excellent service, the waiting time was reasonable and the employees were friendly and helpful.

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Google Oct 13, 2022

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Google Oct 13, 2022

I had an oil change and tire rotation. Dave took care of me Everything went well thanks

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Google Oct 13, 2022

Excellent service!

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Google Oct 12, 2022

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Google Oct 12, 2022

They were able to accommodate my schedule, speedy service and great communication!

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Google Oct 12, 2022

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Google Oct 12, 2022


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